Walk-in || Customer Support Executive Banking Process

Job description

Job Description

We are hiring for a Premium Banking Process at Tech Mahindra (Noida Sector 62).

We are looking for graduate candidates with good communication skills who are eager to build a career in the banking domain.

Key Responsibilities:

• Handle customer queries related to banking services
• Provide accurate information and resolve concerns efficiently
• Translate and communicate effectively between English and Hindi
• Maintain quality standards and customer satisfaction

Eligibility Criteria:

• Graduate (Mandatory)
• Freshers & experienced candidates can apply
• Minimum 6 months of documented experience preferred
• Decent communication skills (English & Hindi)
• Ability to translate from English to Hindi effectively

Job Details:

• 5 days working
• 2 rotational week-offs
• Walk-in interview process
• Work from office (Noida Sector 62)

Shift Details:

• Day shifts for female candidates
• Rotational shifts for male candidates
• Night shift allowance applicable (for males)

Salary & Benefits:

• Salary: Best in industry (based on interview performance)
• Offer letter on Day 1 (salary cycle starts immediately)
• Overtime benefits and additional perks available

Walk-in Details:

• Address: B-19, Tech Mahindra, Opposite DME College, Sector 62, Noida

Contact Recruiters:

• Komal 9311251248
• Nikita 9211942649

Role: 

Customer Success AssociateIndustry Type: 

BPM / BPODepartment: 

Customer Success, Service & OperationsEmployment Type: 

Full Time, PermanentRole Category: 

Customer Success

EducationUG: 

Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Banking Process

Customer Care ServiceProcess AssociateInbound Voice ProcessBpo Customer ServiceBpo VoiceVoice ProcessGraduate Fresher